Cancellation Policy

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1. Customer-Initiated Cancellations

   • Orders once confirmed cannot be cancelled as our products are freshly prepared on demand.

   • In special cases (e.g., duplicate orders, accidental payment), a cancellation request may be considered only if raised within 10 minutes of placing the order. Approval is at our sole discretion.

2. The Untasted Kitchen Cancellations

   • We reserve the right to cancel an order due to unforeseen circumstances, such as:

     • Unavailability of ingredients or products.

     • Operational issues in the kitchen.

     • Incorrect or incomplete delivery information provided by the customer.

   • In such cases, customers will be notified immediately and offered a full refund or rescheduling option.

3. Refunds on Cancellations

   • If a cancellation request is approved, refunds will be processed within 7–10 working days to the original payment method.

   • No refunds will be made for same-day or last-minute cancellations initiated by the customer.